Cancellation Policy
Cancellation Policy based on EU Standards: (Applicable for full refund if matches the below conditions).
- Personalized Services:
- If the product has a 1 business day delivery timeframe:
- Cancellation requests must be sent via email to support@0to1ecomm.nl with order details within 1 hour of purchase.
- If the product has a 2 business day delivery timeframe or more:
- Cancellation requests must be sent via email to support@0to1ecomm.nl with order details within 24 hours of purchase.
- If the product has a 1 business day delivery timeframe:
- AI – Tools:
- Cancellation requests for AI-Tool products must be sent via email to support@0to1ecomm.nl within 24 hours of purchase.
- Please note that cancellation will not be possible even if one request of any tool has been submitted and output received.
This cancellation policy aligns with EU standards to ensure transparency and clarity for customers regarding their right to cancel products or services.